1) Zero-Tolerance for CSAE
uNepal has a zero-tolerance policy for Child Sexual Abuse and Exploitation (CSAE), including grooming, sexualisation of minors, sexual content involving minors (real, edited, animated, or AI-generated), trafficking, extortion, or any conduct that endangers a child. Such content and behaviour are prohibited on the App and will result in immediate removal and account enforcement.
2) Who is a “Child”
A “child” means any person under the age of 18. If we cannot reasonably verify that a person is 18 or older, we treat them as a child.
3) Prohibited Content & Conduct (examples)
- Any sexual or romantic content featuring a child (images, videos, text, emojis, AI-generated depictions).
- Soliciting, contacting, or grooming a child for sexual purposes.
- Sexualised comments, sexual jokes, fetishisation, or requests involving a child.
- Sexual exploitation, trafficking, extortion, threats, or blackmail involving a child.
- Links to, instructions for, or admission of possession/distribution of CSAE material.
- Attempts to bypass or defeat our age gates, verification, or enforcement actions.
4) Reporting a Concern
If you see content or behaviour that may involve CSAE or child endangerment, report it immediately:
- In-app: tap Report on posts, profiles, listings, or messages and choose Child Safety.
- Email: hello@unepal.com
- Imminent danger: contact local police first.
Include links, usernames, and any context that helps us act quickly.
5) Review, Removal & Escalation
- Rapid triage: child-safety reports are prioritised and reviewed by trained moderators.
- Immediate action: we remove suspected CSAE content, disable sharing, and restrict involved accounts.
- Escalation: where appropriate, we report to law enforcement and relevant hotlines and preserve evidence consistent with applicable laws.
- Appeals: you may appeal moderation actions via the email above.
6) Age Limits & Interactions
- The App is designed for users 13+ and intended for adults. Features connecting adults and minors are limited and monitored.
- Adults are prohibited from requesting or exchanging sexual content with anyone who appears to be a child.
- We may restrict messaging/discovery when signals suggest a user may be under 18.
7) Detection & Prevention
- We combine user reports, automated signals, and human review to detect potential CSAE.
- We use keyword, image, and behaviour-based signals to flag risk and limit reach while content is reviewed.
- We retain and share information with authorities when legally required or to protect children from harm.
8) Education & Resources
Parents/guardians should discuss safe online behaviour with children and seek guidance from local authorities and child-safety organisations.
9) Contact
Questions about these standards? Email hello@unepal.com.
This page satisfies Google Play’s “Published safety standards” requirement by explicitly prohibiting CSAE, naming the App and Developer, and providing clear reporting & enforcement information.